Services Provided
- System and application development
- Consulting services
- Systems integration
- Training and support
Areas of Expertise and Specialization
- Database system design / development / implementation -
primarily using current relational databases and CRM systems
(Microsoft Access and SQL Server; GoldMine; and Salesforce.com), and standard
development tools (Microsoft Visual Basic and Visual Studio.NET).
We have very strong experience with Access, beginning with the
original 1.0 release and including numerous custom applications.
These applications involve customer databases, sales and marketing
automation, document management, order entry, billing, financial
management, environmental engineering and management, human resource
management, healthcare quality management, and other areas.
- Customer Relationship Management (CRM) -
primarily with GoldMine and Salesforce.com (learn more about Salesforce.com CRM Solutions). We have
implemented the GoldMine CRM system for a
wide variety of clients, and have linked GoldMine with Microsoft
Access, Visual Basic, and Microsoft Word to provide additional
functionality for quoting and forecasting systems. Our work with
Salesforce.com includes customizing the Web-based system and user interface, and
creating program interfaces to external sales systems. We provide consulting,
implementation, training and support services.
- Application integration in Microsoft Windows -
with leading commercial applications, especially Microsoft Office,
including Microsoft Word, Excel, and Access. We have
integrated Access, Word and GoldMine for systems requiring both data
management and high-quality documents, using Microsoft’s Automation
and DDE technologies.